Privacy policy

Last updated: September 21, 2026

MONOLYT operates this shop and website, including all related information, content, features, tools, products and services, to provide you, as a customer, with a personalised shopping experience (the "Services"). MONOLYT is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use or disclose personal data when you visit or use the website, make a purchase or another transaction using the Services, or otherwise communicate with us. If there is a conflict between our General Terms and Conditions and this Privacy Policy, this Privacy Policy takes precedence in relation to the collection, processing and disclosure of your personal data.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and agree to the collection, use and disclosure of your data as described in it.

What personal data do we collect or process?

When we use the term "personal data", we mean information that identifies you or another person, or that can be directly linked to you. Personal data does not include information collected anonymously or anonymised so that it cannot identify or be linked to you. Depending on how you interact with the Services, where you live and what applicable law permits or requires, we may collect or process the following categories of personal data, including inferences drawn from that personal data:

• Contact details including your name, postal address, billing address, delivery address, telephone number and email address.
• Financial data including credit card, debit card and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation and other payment details.
• Account information including your username, password, security questions, configurations and settings.
• Transaction information including items you view, add to your cart or wish list, purchase, return, exchange or cancel, as well as your past transactions.
• Communications with us including information you provide when communicating with us, for example when you send an enquiry to customer support.
• Device information including information about your device, browser or network connection, IP address and other unique identifiers.
• Usage information including information about your interactions with the Services, including how and when you interact with or browse them.

Sources of personal data

We may collect personal data from the following sources:

• Directly from you We collect data, for example, when you create an account, access or use the Services, communicate with us or otherwise provide us with your personal data.
• Automatically through the Services We collect data, for example, from your device, when you use our products or Services or visit our website, and through the use of cookies and similar technologies.
• From our service providers We collect data, for example, when we engage service providers to enable certain technologies and when they collect or process your personal data on our behalf.
• From our partners and other third parties

How do we use your personal data?

Depending on how you interact with us or which Services you use, we may use personal data for the following purposes:

• Providing, personalising and improving the Services. We use your personal data to provide the Services to you. This includes performing our contract with you, processing your payments, fulfilling your orders, saving your configurations and the items you are interested in, sending notifications relating to your account, creating, maintaining and otherwise managing your account, arranging shipping, facilitating returns and exchanges, enabling you to leave reviews, and creating a personalised shopping experience, for example by recommending products based on your purchases. This may also include using your personal data to better personalise and improve the Services.
• Marketing and advertising. We use your personal data for marketing and advertising purposes, for example to send marketing and promotional communications by email, text message or post, and to show you online advertisements for products or services on the Services or other websites, including based on items you have previously purchased or added to your cart and other activities relating to the Services.
• Security and fraud prevention. We use your personal data to authenticate your account, provide a secure payment and shopping experience, detect, investigate or take action in relation to potentially fraudulent, illegal, unsafe or malicious activities, protect public safety and keep our Services secure. If you choose to use the Services and register an account, you are responsible for protecting your account login details. We strongly recommend that you do not share your username, password or other login details with anyone else.
• Communicating with you. We use your personal data to provide customer support and effective Services, respond promptly to your enquiries and maintain our business relationship with you.
• Legal reasons. We use your personal data to comply with applicable law or respond to lawful legal processes, including requests from law enforcement or regulatory authorities, to investigate or participate in civil investigations, potential or actual litigation or other adversarial proceedings, and to investigate potential breaches of our terms or policies or to enforce those terms and policies.

How do we disclose personal data?

In certain circumstances, we may disclose your personal data to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include the following:

• In Shopify's case, these are providers and other third parties that provide services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping).
• We disclose personal data to business and marketing partners that provide marketing services to you and show you advertising. For example, we use Shopify to support personalised advertising through third-party services based on your online activities across different merchants and websites. Our business and marketing partners use your data in accordance with their own privacy policies. Depending on where you live, you may have the right to instruct us not to disclose information about you for the purpose of showing you targeted advertising and marketing based on your online activities across different merchants and websites. If you wish to exercise your right to opt out of these uses, you can do so here
• When you ask us or otherwise consent to our sharing certain information with third parties, for example to deliver products to you, or when you use social media widgets or login integrations.
• We disclose personal data to our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or insolvency, to comply with applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal data about your access to and use of the Services in order to provide and improve the Services for you. Data you submit to the Services is disclosed to Shopify and to third parties that may be located in countries other than your country of residence in order to provide and improve the Services for you. To protect, grow and improve our business, we also use certain enhanced Shopify features that incorporate data and information from your interactions with our shop, other merchants and Shopify. To provide these enhanced features, Shopify may use personal data collected through your interactions with our shop, other merchants and Shopify. In these circumstances, Shopify is responsible for processing your personal data, including responding to your requests to exercise your rights in relation to the use of your personal data for these purposes. For more information about how Shopify uses your personal data and the rights you have, please see the Shopify Consumer Privacy Policy. Depending on where you live, you can exercise certain rights relating to the personal data listed here through the Shopify Privacy Portal link.

Third-party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with us or under our control, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of information on them. Information you provide in public or semi-public spaces, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of those third-party platforms, without restrictions on its use by us or by a third party. Our inclusion of such links does not imply endorsement of the content of those platforms or their owners or operators, unless expressly stated in the Services.

Children's data

The Services are not intended for use by children, and we do not knowingly collect personal data from children who have not reached the age of majority in your country. If you are the parent or guardian of a child who has provided us with their personal data, you may contact us using the details below to request its deletion. As at the effective date of this Privacy Policy, we have no knowledge that we "share" or "sell" personal data of individuals under 16 years of age, as those terms are defined in applicable law.

Security and retention of your data

Please note that no security measures are perfect or impenetrable, and we therefore cannot guarantee "perfect security". Information you send to us may also be exposed to risks during transmission. We recommend that you do not use insecure channels to send us sensitive or confidential information.

How long we retain your personal data depends on various factors. These include, for example, whether we need the data to manage your account, provide Services to you, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal data. These rights are not absolute, however, may apply only in certain circumstances, and in some cases we may refuse your request to the extent permitted by law.

• Right of access. You may have the right to request access to the personal data we hold about you.
• Right to erasure. You may have the right to request that we delete the personal data we hold about you.
• Right to rectification. You may have the right to request that we correct inaccurate personal data we hold about you.
• Right to data portability. You may have the right to receive a copy of the personal data we hold about you and to request that we transfer it to a third party in certain circumstances and subject to certain exceptions.
• Right to opt out of the sale or sharing of data for targeted advertising. Depending on where you live, you may have the right to opt out of the "sale" or "sharing" of your personal data, or to object to the processing of your personal data for purposes considered "targeted advertising" under applicable privacy laws. If you wish to exercise your right to opt out of such uses, you can do so here. Please note: if you visit our website with the Global Privacy Control opt-out signal enabled, depending on your location we will automatically treat this as an opt-out request for the device and browser you use to visit the website. If we can associate the device sending the signal with a Shopify account, we will also apply the opt-out request to that account. For more information about Global Privacy Control, visit https://globalprivacycontrol.org/. Apart from Global Privacy Control, we do not recognise other "Do Not Track" signals that may be sent by your browser or device.
• Managing communication preferences. We may send you promotional emails. You can opt out of receiving these emails at any time by using the unsubscribe option included in our emails to you. If you opt out, we may still send you non-promotional emails, for example about your account or orders you have placed.

You can exercise these rights where indicated in the Services or by contacting us using the details below. For more information about how Shopify uses your personal data and the rights you have, including rights relating to data processed by Shopify, visit https://privacy.shopify.com/en.

You will not be disadvantaged for exercising these rights. Where permitted or required by applicable law, we may need to verify your identity before we can process your requests. In accordance with applicable laws, you may appoint an authorised agent to make requests to exercise your rights on your behalf. Before accepting such a request from an agent, we require proof that you have authorised them to act on your behalf. You may also need to verify your identity directly with us. We will respond to your request promptly in accordance with applicable law.

Complaints

If you have complaints about how we process your personal data, please contact us using the details below. Depending on where you live, you have the right to appeal our decision by contacting us using the details below or to lodge your complaint with the relevant data protection authority. A list of the relevant data protection supervisory authorities is available for the European Economic Area. To view it, you can do so here.

International transfers

Please note that we may transfer, store and process your personal data outside your country of residence.

When we transfer your personal data outside the European Economic Area or the United Kingdom, we rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant UK authority, unless the transfer is to a country recognised as providing an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example to reflect changes in our practices or for other operational, legal or regulatory reasons. We will publish the revised Privacy Policy on this website, update the "Last updated" date accordingly and provide any notice required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or wish to exercise any of your rights, please contact us by telephone on +49 17 666891325, by email at info@monolyt-store.com or by post at MONOLYT Fashion GmbH, Weißenburger Straße 24, 81667 München, Germany. For the purposes of applicable data protection laws, we are the controller of your personal data.